Systems Engineer - Tools and Technology

Position Detail

Organization: NAVTEQ, Inc.
Title: Systems Engineer - Tools and Technology
Location: Chicago, IL
Application Deadline:
Posted: 2010-02-10

Position Description:

NAVTEQ is the leading global provider of digital map, traffic and location data that enables navigation and location-based platforms globally. We supply this comprehensive data to power automotive navigation systems, portable and wireless devices, Internet-based mapping/traffic applications and government and business solutions. NAVTEQ data is the cornerstone of a myriad of location-based solutions that enhance mobile consumers’ access to location information. Helping our customers connect effectively to mobile consumers is an exciting, daily challenge at NAVTEQ.

Customers rely on NAVTEQ digital map information for use in their applications because of its accuracy, detail and completeness. And they rely on NAVTEQ as their trusted collaborator to help them get their location–based products to market as quickly and efficiently as possible.

We are currently looking for a Systems Engineer – #15402 in Chicago, IL.

Position Summary:
SYSTEMS ENGINEER, GLOBAL PRODUCTION MODEL
TOOLS AND TECHNOLOGY TEAM

Tools and Technology is responsible for deploying new equipment, hardware and software to NAVTEQ’s field data collection organization. This includes, for example, Global Positioning Systems, Inertial Measurement Units, Video Cameras, In-Car PCs, and Map Editing Software.

Systems Engineers work with equipment engineers and business process owners to analyze technology needs; evaluate and recommend solutions; install equipment, hardware, and software; resolve field problems remotely and/or on-site; work with vendors to improve products; assist in planning for projects and deployments; and developing recommendations for continuous improvement.

Responsibilities:
- Develop user and operational requirements and advise project teams concerning design, engineering, sourcing, fabrication/assembly, installation, testing, maintenance and upgrading of field equipment
- Assist in identifying external providers of equipment and services, and work with external suppliers and the purchasing department to ensure that parts and supplies are in stock and available for installation and replacement
- Install prototype equipment, repair/replace parts, diagnose technical problems, identify equipment and cabling problems, and isolate electrical and mechanical problems causing failures
- Set-up and maintain bench testing and diagnostic instances of field equipment to facilitate trouble shooting
- Work with other departments to ensure smooth repair, enhancement, and deployment of systems with minimal impact on day-to-day operations
- Provide training on systems to the training group (train the trainer) or to users directly on an as-need basis
- Assist with writing technical user documentation for field system solutions
- Provide second and third level helpdesk support when users encounter problems
- Ensure initiatives are executed according to quality standards and other business objectives
- Identify opportunities for continuous improvements of current systems / processes

Requirements:
- Education: degree in computer science and/or automotive/avionics electronics or degree in Geography or Geographic Information Systems along with relevant technical experience
- Work Experience: minimum of 3-5 years working with installed and after-market avionics or automotive systems; experience with in-car computers a plus
- Advanced knowledge of computer hardware, Windows Operating System, and associated tools for diagnosis and repair
- Above average diagnostic and problem solving skills, and ability to develop and recommend innovative solutions to problems
- Attention to detail, good organizational skills, commitment to team work and excellent interpersonal skills; ability to interact with users and managers, and to work in a collaborative team environment
- Ability to travel domestically and internationally (up to 40%) on short notice.
If you are interested please send your resume to corp12@navteq.com (Write the designation in the subject line)